Returns & Exchanges

At Juweliers Bodes & Bode, we want you to be completely satisfied with your purchase. If your selected jewelry or timepiece does not meet your expectations, you may return it within 14 days of receipt for a full refund or exchange.

1

Register Your Return

Contact our customer service team via email to notify us of your return and receive your unique return authorization number.

2

Secure Packaging

Place the item in its original luxury packaging, ensuring all certificates, warranty cards, and tags are included to qualify for a refund.

3

Insured Shipping

Affix the provided shipping label and send the package via an insured courier service to ensure the safety of your high-value items during transit.

4

Quality Inspection & Refund

Once our specialists verify the condition of the returned item, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing